Topics:
General
- How does ElephantDrive work?
- What platforms do you support?
- How does the Amazon S3 relationship work?
- What kind of customer support can I get?
- What kind of storage, services and features do I get with each plan?
- How and what kind of information should I send to ElephantDrive when I have a problem?
- Does ElephantDrive support FTP?
- Does ElephantDrive support UTF-8 file name format?
- Can I backup Windows 2003 Server?
- Can I delete files from my computer without deleting them from my Trunk?
- Can I access my data from other computers?
- What is Elephant Desktop and how do I use it?
- What is Explorer and how do I use it?
- What is TrunkDrive and how do I use it?
Account and Subscription
- How do I reset my password?
- I forgot my password, what do I do?
- How can I change my email-address or username?
- Can I cancel any time?
- How do I upgrade my free account to a paid subscription?
- What are the different sub-account types I can create?
- How do I create a sub account?
- I'm not receiving ElephantDrive emails, how do I fix this?
Pricing and Payment
Security, Privacy, and Compliance
ElephantDesktop
(Automated Backup Software for Windows)
- What is Elephant Desktop and how do I use it?
- How long does it take to backup my stuff?
- Does ElephantDrive support open/locked file backup?
- How do I set up an automatic backup?
- Can I backup more than one computer?
- How do I restore my files?
- How do I delete file(s) via ElephantDesktop?
- How do I share file(s) via ElephantDesktop?
- How do I maintain older version of a file?
TrunkDrive
(Mapped Drive for Windows and Mac OS)
Explorer
(Website Based Application)
How do I...
 | |
 |
Spread the word! |
| |
 |
Visit our official blog at: |
How do I upload an individual file or folder?
You can upload an individual file or folder several ways:
- ElephantDesktop: On the "ElephantDesktop Manager", click on "Your Files" to open the "ElephantDesktop Explorer" window. Browse until you find the file or folder that you want to upload than either drag and drop the file to the location of the trunk you want to upload the file to or right-click and select "Upload". Choose where you want to upload the file/folder to and than select "OK".
- Explorer: Login to the website and click on the My Account tab. Click on Trunk Explorer. Click "Upload". Enter in your username and password for authentication. A window will open up containing your computer. Browse for the file/folder you want and then click "Ok".
- TrunkDrive: Simply copy and paste the file/folder you'd like to upload from your local drive to the destination directory on your TrunkDrive map.
